Ensuring Reliability: Pre-Shipment Testing for Critical ATM Modules

A professional ATM service provider based in Europe needed replacement electronic modules for their field maintenance operations. Their primary concern was product reliability, as previous suppliers had delivered defective boards that caused unexpected machine downtime and additional service costs.

To address their quality requirements, our engineering team performed a comprehensive pre-shipment validation process:

• Full Functional Testing: The module and electronic board were powered on and tested for all key functions, including signal transmission, voltage stability, and communication with the main controller.
• Component Inspection: Each critical component on the board was checked for proper soldering, connection integrity, and potential defects.
• Real-Scenario Simulation: The unit was tested under conditions that replicated actual ATM operating environments to ensure compatibility and performance.

The modules passed all quality checks before shipment. After installation, the client reported that the parts worked perfectly on the first try, reducing their need for repeat service visits and improving overall fleet uptime.

“The pre-shipment testing made a huge difference. We received parts that were reliable and ready to install, which saved us both time and money."